Privacy Policy

This policy explains what personal information is collected when you use the Bounty app and this website, why it is collected, who sees it and how long it is kept.

Last updated
Effective from

Who is responsible for the information

The party responsible for the information – the controller of the database, in the words of the Privacy Protection Law – is the operator of Bounty:

Service name
Bounty
Operated by
Imri Peretz
Privacy enquiries
privacy@bounty.software

What is collected

The kinds of information, what each includes, and why it is needed
Kind of informationWhat it includesWhy
AccountPhone number, first and last name, date of birth, an email address if you gave one, and interface languageSigning in, checking age and running the account
A Tasker’s businessType of business, registered name, dealer or company number, trading name, categories, service radius, the statements confirmed and the outcome of the application reviewChecking eligibility to carry out tasks
Identity verification and payout detailsThe status, and a reference received from the third-party provider. Bounty does not store images of identity documents or bank account details.Approving Taskers
Tasks and offersTitle, description, category, timing, price, offers, the message attached to an offer and progress updatesPosting tasks, making offers and carrying tasks out
A task’s locationThe address you chose, its exact point, and a displaced point derived from it that is shown to othersShowing tasks by area, and giving the address to the Tasker who is chosen
Device locationIf you allowed it: the current location, while you look for tasks nearby. It is sent with the request and is not stored.Showing nearby tasks
ChatText messages between the customer and the TaskerArranging the task
Reviews, reports, blocks, support requests and disputesWhat you wrote, and what was recorded while they were handledSafety, support and deciding disputes
PaymentsThe amount, the status and the payment provider’s references for the payment. Bounty does not store card numbers.Securing the payment, releasing or returning it, and record-keeping
Device and notificationsThe device’s notification token, an installation identifier the app generates, the platform (iOS or Android) and your notification preferencesSending notifications
Acceptance of documentsWhich version you accepted and when, the interface language, the app version and the platformRecording your agreement
Activity recordsActions on tasks and payments, and actions taken on the account by the Bounty teamSecurity, oversight and handling requests
System logsThe time, path and outcome of each request to the server – not its contentOperating the service and finding faults

Free text that you write – in a task description, a message or a support request – may contain personal information. Write only what is needed.

Whether you have to give the information

  • You are under no legal duty to give Bounty information. Giving it is your choice and depends on your consent.
  • Without a phone number, a name and a date of birth, an account cannot be opened.
  • Without an address for a task, the task cannot be posted.
  • Without the business details, identity verification and payout details, you cannot be approved as a Tasker.
  • Access to the device’s location, and notifications, are optional: the app can be used without them.

What is not collected

  • The app does not access your contacts, camera or photos.
  • Location is not collected in the background.
  • The app contains no analytics or advertising tools, and does not use an advertising identifier.
  • Bounty does not store card numbers, images of identity documents or bank account details.

How the information is used

  • To run the service: posting tasks, offers, choosing, carrying out and paying.
  • To show tasks to users in the area.
  • For safety: handling reports, blocks and disputes, and preventing misuse.
  • To filter contact details automatically out of titles, descriptions, offers and messages.
  • For support, for record-keeping and to meet legal obligations.

Bounty does not sell personal information and does not use it for advertising.

Who sees what

  • Any signed-in user sees, for an open task: its title, description, category, timing, price, area, a displaced point on the map and an approximate distance, together with the first name of the person who posted it and when they joined.
  • The person who posted a task sees, for each offer: the Tasker’s first name, when they joined, their categories, the price, the proposed start time and the message.
  • Other users see your first name and when you joined, and nothing else from your account.
  • The exact address is shown only to the Tasker who was chosen, and only while the task is active.
  • Chat messages are visible to the two sides of the task.
  • Authorised members of the Bounty team access information when it is needed for support, for reviewing Tasker applications, for handling reports and for deciding disputes. Their actions, and their viewing of account details, Tasker applications, conversations and support requests, are recorded.
  • Information may be given to a competent authority where the law requires it.

Providers that process information

The providers, what each is for, and what reaches it
ProviderWhat forWhat reaches it
ClerkSigning in, and sending verification codes by SMSThe phone number and sign-in details
GoogleAddress search, the map on Android devices, and delivering notifications to them; Bounty’s email mailboxesWhat is typed into the address search; the area of the map being viewed; the notification token and the notification’s content; emails sent to Bounty
AppleThe map on iPhones, and delivering notifications to themThe area of the map being viewed; the notification token and the notification’s content
ExpoSending notificationsThe notification token and the notification’s content: a first name and a price, never an address or the text of a message
A third-party payment providerProcessing the payment: securing it, releasing it and returning itPayment-method details, which are given to the provider directly, and the transaction amount
Third-party providers for identity verification and for payouts to TaskersVerifying Taskers and setting up their payoutsThe details a Tasker gives them directly

Some of these providers are international companies and may process information outside Israel. Bounty is preparing for launch and does not yet process live payments; the payment, identity-verification and payout providers will be named here before live transactions are enabled in the app.

How long information is kept

  • Chat messages are deleted 365 days after the task they belong to has ended, unless it has an open dispute.
  • Notifications in the app’s inbox are deleted after 90 days.
  • Device location is not stored.
  • Payment records and the activity log are kept after an account is closed, as financial records and as evidence in disputes.
  • Records of tasks – including their address – and of offers, reviews, reports and support requests are kept after an account is closed, without the name and contact details.

Deleting your account

  • You can ask for your account to be deleted from inside the app. Deletion is carried out 7 days after the request, and can be withdrawn until then.
  • Deletion removes the name, phone number, email address, date of birth, business details, the device’s registration for notifications and the sign-in details.
  • The records listed in the previous section are kept without the name and contact details, together with the record of the documents you accepted and, for a Tasker, the approval status and the references issued by the verification and payout providers. Free text you wrote is kept as it was written.
  • If the account was suspended when it was deleted, a one-way fingerprint of its phone number is kept, so that the restriction also applies to a new account opened with that number.

Your rights and choices

  • You can ask to see the information held about you, and ask for inaccurate information to be corrected, under sections 13 and 14 of the Privacy Protection Law, 5741-1981.
  • You can ask for your account to be deleted, as described above.
  • Location and notification permissions can be changed at any time in your device settings. The app can be used without allowing location access, by choosing an address manually.
Privacy enquiries
privacy@bounty.software

Security

  • Communication between the app and the servers is encrypted.
  • Every request is checked on the server: who the user is, and what they are allowed to see and do.
  • The exact address is not given to anyone before the task is assigned.
  • Actions by team members, and their viewing of account details, Tasker applications, conversations and support requests, are recorded.
  • Backups are encrypted before they are sent to storage.

No system is completely secure. If you believe your account has been used without your permission, contact us.

Children

The service is for people aged 18 and over, and is not intended for minors.

This website

  • The website itself sets no cookies and contains no analytics, advertising or tracking tools.
  • The website has no forms, no sign-up and no payment.
  • As with any website, the server that delivers these pages receives your IP address and browser details in order to answer the request.
  • If you write to us by email, we receive your email address and what you wrote, and use them to answer you and deal with your request.

Changes to this policy

When this policy is updated, the new version is published on this page with its date. Where agreement to a new version is needed, the app asks for it.

Contact

Privacy enquiries
privacy@bounty.software