Deleting your Bounty account

How to request it

1. Open the app and go to “Account”.
2. Choose “Privacy and data”.
3. Choose “Delete account”.
4. Choose “Request account deletion” and confirm.

When it happens

• The account is deleted 7 days after the request. Until then you can withdraw the request from the same screen.
• Deletion waits while there is an active task, a job in progress, an open dispute or a payment that has not settled. There is no need to ask again – it is carried out once those are resolved.
• Once the deletion is carried out, the account cannot be restored.

What is deleted

Name, phone number, email address, date of birth, a Tasker’s business details, the device’s registration for notifications and the account’s sign-in details.

What is kept

• Records of tasks – including their address – and of payments, disputes, reports, support requests and the activity log are kept without the name and contact details.
• The record of the documents you accepted is kept, and so is a Tasker’s approval status with the references issued by the verification and payout providers.
• Free text – in a task description, a report or a support request – is kept as it was written, and may include personal details.
• Chat messages are deleted 365 days after the task they belong to has ended.
• If the account was suspended when it was deleted, a one-way fingerprint of its phone number is kept, so that the restriction also applies to a new account opened with that number.

No access to the app?

You can reach us by email: privacy@bounty.software